Frequently asked questions
Short answers to the questions we hear most often. Need more detail? Reach out - we're happy to go deeper.
What does PropDefend do, exactly?
We provide cybersecurity, compliance, and risk oversight services specifically designed for property management companies.
Is PropDefend an MSP or something else?
We're a Managed Security Services Provider (MSSP), not a general IT shop. That means our entire focus is on protecting the business - not just keeping the printers running.
Do you only work with large property management firms?
Not at all. Our service tiers are built to support PM companies of all sizes, from single-office operators to multi-state portfolios.
What makes PropDefend different from other IT providers?
We specialize in property management. We understand the platforms you use, the risks tied to resident data, and the workflows of leasing, accounting, and remote teams.
Do you support compliance with the FTC Safeguards Rule?
Yes. Our Comply+ and RTM Comply service tiers include support for compliance with the Federal Trade Commission (FTC) Safeguards Rule.
Do I need to switch platforms or vendors to work with you?
No. We work with the tools you already use and layer in the protection needed to secure them.
How do I get started with PropDefend?
Start with our free Cybersecurity Risk Assessment Quiz. It takes just a few minutes and gives you a clear idea of your current risk level - and what to do about it.